Please, Adjust the date at which payments will be processed to a sooner date
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Tetiana Yezerska
Tetiana Yezerska
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Thank you for your feedback. We are pleased to inform you that we have recently introduced a new payment provider that offers faster and automated payments for our testers.
With this implementation, we aim to provide you with swifter compensation, ensuring that your hard work is rewarded promptly. The automated payment system will expedite the payment process, allowing you to access your earnings more flexibly and conveniently.
For more details about how this new payment provider works and how it benefits you as a tester, we kindly invite you to follow the link provided. https://academy.test.io/en/articles/8529601-changes-of-new-payment-solution-explained
We appreciate your continued support as a valued member of our testing community.
Tetiana Yezerska
in progress
Tetiana Yezerska
Merged in a post:
Improve the payment system for withdrawals on the platform
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Érika Rocha
I feel that the payment system is too time consuming for testers to get paid. I am opening this feedback because the friends that I referred didn't feel very encouraged to work for almost two months to receive their first payment, which still couldn't be much, because of their lack of experience. Besides being paid once a month, sometimes the payment is also delayed, which can be desperate for some people who depend on the payment to pay some bills
Being paid once a month I believe is too little, and my feedback is that it should be possible to increase it to at least two withdrawals a month, which would be another positive point for the platform to attract more people's attention, instead of being a negative point that can make people choose other testing platforms for this reason.
Moreover, as another way to solve this problem is the time between requesting the payment and it falling into the account, which is also a long wait, which also might not be. Thank you
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Junio calistenia
Hello I also agree with the feedback, I have been working for 1 year and 6 months on the platform, and this to my point of view, has always been a negative point, because when you work an entire month, and know that you will only receive that money at the end of the next month, it is kind of discouraging, I believe that if you implement a new option to withdraw twice in, or decrease the waiting time for the withdrawal, the testers will be more excited to work, and consequently you improve this negative point, making more testers, become interested in the platform.
Rodrigo Júnior Da Silva Sá
They are outdated in this, so many tester prefer other platforms with biweekly and weekly payments. Whenever a test comes in for me, I put it in the balance and always decide to test it on the competing platform, I have a family to support, I can't wait more than 30 days to withdraw my money.
Samuel Silva
Honestly, this idea is very good. For several times I was unsure if I could pay my bills on time, because delayed know that is not the fault of Testio. But being able to withdraw twice a month would be a big positive leap a great solution, after all can roll emergencies in our lives, I fully support the idea.